1. What information can I engrave on a dog tag?
You can engrave a variety of information such as your pet’s name, your contact details, medical information (like allergies or medications), or a special message. The amount of text depends on the tag's size.

2. Can I add multiple lines of text?
Yes, most dog tags allow for multiple lines of engraving, though the number of lines and characters per line may be limited depending on the tag size and font choice.

3. Are the dog tags durable?
Our dog tags are crafted from high-quality, durable materials like 14k gold and sterling silver, ensuring they stand the test of time.

4. How do I care for my 14k gold and sterling silver dog tag?
To maintain the beauty of your dog tag, avoid exposing it to harsh chemicals or extreme weather. Clean it regularly with a soft cloth and mild soap to preserve its shine. For sterling silver, occasional polishing with a silver cloth will help prevent tarnish.

5. What fonts are available for engraving?
We offer a variety of fonts, including classic block and cursive styles, allowing you to choose the one that best fits your pet’s personality.

6. Can I get a custom logo or artwork engraved?
Yes, we can engrave custom logos or artwork as long as they fit within our design limits. You can also customize your items with paw prints, handwritten text, and doodles. To do so, visit the Customization section of our website, select the appropriate page, and follow the instructions to upload your image. If there is an issue with the image (e.g., unclear resolution), we will contact you to modify it.

7. How do I know what size dog tag to choose for my pet?
The right size depends on your pet’s breed and size. We provide a size guide to help you select the perfect tag for your furry friend.

8. Can I see a preview of my engraving before it’s made?
Yes, we provide a digital preview of your design so you can confirm the layout and placement of your engraving before we proceed.

9. How long will it take to receive my custom dog tag?
Production typically takes 2-5 business days. Shipping via USPS can arrive within 1-2 business days. Expedited shipping is available, and international shipping may take longer depending on your location.

10. What’s included with my order?
Each order comes in a beautifully crafted box and pouch, along with a tag that specifies the name, material, gemstone, and the date of creation.

11. Can I return or exchange a custom engraved dog tag?
Due to the personalized nature of our products, returns and exchanges are only accepted if there is a manufacturing error. Please double-check your engraving details before placing the order.

12. Are the dog tags waterproof?
Yes, our dog tags are water-resistant, but prolonged exposure to water could affect the engraving over time. We recommend removing your pet’s tag before long baths or swimming sessions.

13. Can I order a replacement if my dog tag is lost or damaged?
Absolutely! We can create a replacement dog tag with the same or updated engraving if it’s lost or damaged.

14. Can I add special characters or emojis to the engraving?
Special characters and emojis may be added, depending on the font and available space. Please check with us for compatibility before placing your order.

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